Patient Safety

The following outlines our safety practices to address general communicable disease prevention and maintain your overall health and safety while at our clinic:


To prevent the transmission of all communicable diseases, including COVID-19:
  • If you are not feeling well, please stay home.
  • Our therapists will not provide in-person care if they feel unwell.


Hand Hygiene:  
  • Hand sanitizer is available for your use in the reception area.  Patients may wash their hands or use hand sanitizer once at the clinic.
  • As is our usual practice, our therapists wash their hands before and after each treatment and at other times, as appropriate.



We practice consistent cleaning protocols and maintain a clean clinic environment by frequently disinfecting:

  • High touch surfaces such as door handles, cabinets, faucets, desks and table surfaces, etc.
  • Treatment rooms, including all equipment (table and adjustment levers) after each treatment.


Personal Protective Equipment (PPE):
  • We welcome the use of masks and your individual personal boundaries will be respected.  Let your therapist know if you have a specific piece of personal protective equipment you would like them to wear.
  • We have disposable masks available for you, if desired.